CUSTOMER SURVEY

To complete the Customer Satisfaction Survey, please complete the online form below OR download the PDF file and either mail or fax us the completed form. You can also save the fill-in PDF document and email it to eleanor@pkgsys.net.

Customer Satisfaction Survey / Fill-In PDF Format

If you have had difficulty with the performance of our products which product was it?

How satisfied were you with the resolution to your problem?

Very Dissatisfied

Somewhat Dissatisfied

Neither

Somewhat Satisfied

Extremely Satisfied

When looking for cost effectiveness solutions how satisfied are you with our solutions and resourcefulness?

Very Dissatisfied

Somewhat Dissatisfied

Neither

Somewhat Satisfied

Extremely Satisfied

How satisfied are you with the professionalism of our personnel?

Very Dissatisfied

Somewhat Dissatisfied

Neither

Somewhat Satisfied

Extremely Satisfied

How satisfied are you with the overall performance of our products?

Very Dissatisfied

Somewhat Dissatisfied

Neither

Somewhat Satisfied

Extremely Satisfied

CUSTOMER SATISFICATION SURVEY

How satisfied are you with the shipment of expedited orders?

Very Dissatisfied

Somewhat Dissatisfied

Neither

Somewhat Satisfied

Extremely Satisfied

How satisfied were you with the professionalism of our sales personnel?

Very Dissatisfied

Somewhat Dissatisfied

Neither

Somewhat Satisfied

Extremely Satisfied

When placing orders inquiries RFQs and POs how satisfied are you with the response of our sales personnel?

Very Dissatisfied

Somewhat Dissatisfied

Neither

Somewhat Satisfied

Extremely Satisfied

How satisfied are you with the timeliness of our ship dates?

Very Dissatisfied

Somewhat Dissatisfied

Neither

Somewhat Satisfied

Extremely Satisfied

Service

Product Quality

CUSTOMER SATISFICATION SURVEY

Delivery